Whatever questions or problems you have, you can always search for the solution in our helpful knowledge base or contact our support team.
Click here for Parallels Desktop 4 Support.
No charge support
Before submitting a request to Parallels Support, look for an answer to your question in the Parallels Support Knowledge Database.
Also, please take a look at the online documentation and the most frequently asked questions that can also help you with troubleshooting and resolving technical issues.
Product Documentation
Want to learn more about how to install and use any of Parallels products? Get the valuable information on our complete documentation.
No charge e-mail support
Parallels offers free technical e-mail support for all registered users. If you have not found the answer to your question in the Parallels FAQ or documentation, feel free to submit a request to Parallels support team.
Please note that registered customers will get priority response over email support questions submitted via Parallels Online Support.
Parallels Phone Support
Purchase Parallels per incident Phone Support for $29.99. Phone Support is available only from 8am till 6pm Pacific Standard Time (GMT-8) on business days, excluding weekends and national US holidays. Be advised that only one issue can be handled per call.
NOTE! At this moment we provide phone support in English and Russian only.