Parallels Business Automation
Parallels Business Automation automates all aspects of service delivery for enterprises, ISPs, telecoms, and service providers so they can streamline their existing IT operations. The web-based storefront and management control panels provide ordering, account management, billing, invoicing, trouble ticketing, and fraud control through a customized workflow.
Compare Standard and Enterprise Versions
Although this billing and chargeback software is tightly integrated with the Parallels Operations Automation provisioning system, Parallels Business Automation can be purchased separately and integrated with multiple service delivery platforms.
Billing and Chargeback Software for Enterprises and Service Providers
Parallels Business Automation supports back end operations for large scale datacenters. Specific service "gates" provide external systems integration points for domain registration, payment gateways, provisioning systems, and manually delivered services. Branded reseller support, promotions, and detailed reporting are available to support your marketing efforts.
Datacenter owners use Parallels Business Automation to link disparate service delivery systems through an online command and control center. This means that you can link all of your customer services (access services, hosting services, consulting services, etc) on a single bill.
Different privileges can be established for specific roles within your organization such as customer support, sales, finance, external vendors, and external automated systems.
